Holiday Inn Express Hotel & Suites- Gadsden, an IHG Hotel

We stayed here due to buying a new house in the area. We did extend our stay. Breakfast was hot and the attendant was WONDERFUL! She knew I like flavored creamer and would make sure I had a few every morning for my coffee! She was the most delightful person and it made my day to see her smiling and so happy! You definitely have a jem in her!! The front desk was Awesome! They helped us extend our stay and was always ready to help. Check in and check out was a breeze! Our room was nize size and clean! The beds were very comfortable and we slept very good during our stay. There is no complaints from me this is a wonderful hotel and the staff makes it even more great! I know where to stay if I need something in town or to send visiting family and friends.

Phillip was on the front desk and was excellent. He made me feel valued as a customer. Loved the spa. Bed was very comfortable.

The man that checked us in was fantastic! He really did go out of his way to make sure that our stay was exactly what we needed it to be. I didn't do a good job in booking the rooms and he corrected everything so that it could accommodate my family.

Very clean, comfortable hotel. The breakfast area was clean and functional with charging stations and the breakfast was standard HIE fare, but well prepared, hot and tasty.

The breakfast was really good and the staff very friendly. The dining area was clean and cozy with plenty of space for social distancing. That Dove body wash and lotion in the room smelled heavenly. And everyone I passed in the halls was kind, helpful, and friendly. I truly enjoyed my stay.